Last Updated: October 29, 2026
At Avenzaq, we aim to provide a secure, convenient, and straightforward checkout experience. This Payment Policy explains the payment methods, payment processing procedures, and related conditions that apply when you purchase products from our website.
1. Accepted Payment Methods
We accept the payment methods displayed at checkout. Available options may include major credit cards, debit cards, and other payment services supported by our payment providers.
The available payment methods may vary depending on your location, payment provider, and checkout eligibility. Please review the payment options shown at checkout before completing your order.
2. Payment Processing
Payment is generally collected when you place your order. In some cases, your payment provider may temporarily authorize the transaction before the final charge is completed.
Orders are processed after the required payment authorization or confirmation has been received. If a payment cannot be authorized or completed, we may contact you for additional information or cancel the order when necessary.
3. Pricing and Currency
All product prices and applicable shipping fees will be displayed on our website or at checkout before you submit your order.
Orders of $150 or more qualify for free standard shipping. Orders under $150 are subject to a $7.95 standard shipping fee.
Any applicable taxes and additional charges will be presented at checkout where required. If your payment provider applies currency conversion fees or other transaction charges, those fees are determined by your provider and may be your responsibility.
4. Payment Security
We take reasonable measures to help protect payment-related information. Payments may be processed through third-party payment providers that use their own security procedures and privacy practices.
Avenzaq does not intend to store complete payment card details on its own systems unless expressly disclosed and handled in accordance with applicable requirements. Customers should only submit payment information through the secure checkout process provided on our website.
5. Billing Information
Please ensure that your billing address, payment details, email address, and other required information are accurate when placing an order.
Incorrect or incomplete information may result in payment verification delays, declined transactions, or order cancellation. We may request additional verification if a transaction appears unusual or requires confirmation from the payment provider.
6. Failed or Declined Payments
If your payment is declined, please verify that your payment information is correct, that sufficient funds or credit are available, and that your payment method supports the transaction.
You may also contact your bank, card issuer, or payment provider for assistance. Avenzaq cannot override a payment provider's authorization decision.
An order will not be processed until the required payment confirmation is received.
7. Refunds and Reversals
Approved refunds will generally be issued to the original payment method used for the purchase, unless another method is required or permitted by applicable law.
Once a refund has been processed by us, the time required for the funds to appear in your account depends on your bank, card issuer, or payment provider.
For eligibility requirements and return procedures, please review our Return and Refund Policy.
8. Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible. We will make reasonable efforts to assist with requests received before the order has been processed or shipped.
If an order is canceled after payment has been collected, any applicable refund will be handled in accordance with our Order Cancellation Policy and applicable law.
9. Contact Information
If you have questions about payments, charges, or refunds, please contact us using the information below.
Store Name: Avenzaq
Email: info@avenzaq.us
Phone: +1 (318) 413-2833
Address: 1940 Hwy 122, Montgomery, LA 71454, United States
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (CT)
We appreciate your trust in Avenzaq and are committed to making your shopping experience as clear and convenient as possible.